Privacy Policy

1. Introduction

Southern Cross Web is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, website, and digital platforms. By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect several types of information from and about users of our website and services:

• Personal Identification Information: Name, email address, phone number, company name, and mailing address when you inquire about our services, subscribe to newsletters, or engage in a business relationship with us.
• Technical Data: IP address, browser type, operating system, referral sources, length of visit, page views, and website navigation paths. This data helps us understand how our website is used and improve its functionality.
• Project-Specific Information: Details pertaining to your web development or digital cartography projects, which may include data you provide for map integration, design preferences, or content requirements. This information is treated with the utmost confidentiality.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

3. How We Use Your Information

The information we collect is used for various purposes, including:

• To provide and maintain our services, including custom web development, interactive map integration, and UI/UX design.
• To improve, personalize, and expand our website and services.
• To communicate with you, respond to your inquiries, and provide customer support.
• To process transactions and manage your orders for services.
• To send you marketing and promotional communications, where you have consented to receive them.
• To monitor and analyze usage and trends to improve your experience on our website.
• To detect, prevent, and address technical issues or fraudulent activities.

4. Disclosure of Your Information

Southern Cross Web will not sell, rent, or lease your personal information to third parties. We may disclose your personal information in good faith belief that such action is necessary to:

• Comply with legal obligations or governmental requests.
• Protect and defend the rights or property of Southern Cross Web.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, firewalls, and encryption protocols. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Links to Other Websites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.